Refund & Return Policy

At Luxifur, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review the following policy.

Return Eligibility

Returns are accepted within 30 days of delivery.

To qualify for a return, items must:

The following items cannot be returned unless they arrive damaged or incorrect:

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

We will review your request and provide a suitable resolution, which may include a replacement or refund.

Once your returned item is received and inspected, we will notify you of the status of your refund.

Approved refunds are issued to your original payment method.

Depending on your bank or payment provider, refunds may take 5–10 business days to appear.

We currently replace items only if they are defective, damaged, or incorrectly shipped.

If the return is due to our error, we will provide return instructions at no additional cost where applicable.

If the return is for any other eligible reason, the customer may be responsible for return shipping costs unless otherwise stated.

Email: supportluxifur@gmail.com